Helplines
Below is information regarding useful helplines.
At a Loss
ataloss.org
The UK’s signposting website for the bereaved. They can help you find bereavement services and counselling. They also have resources on coronavirus pandemic bereavement.
Bereaved through Alcohol and Drugs (BEAD)
beadproject.org.uk
Information and support for anyone bereaved through drug or alcohol use.
Blue Cross
bluecross.org.uk
Animal charity that helps sick, injured and homeless pets.
Child Bereavement UK
0800 028 8840
childbereavementuk.org
Support when a baby or child of any age is dying, or a child is facing bereavement.
The Compassionate Friends
0345 123 2304
tcf.org.uk
Provides support to bereaved families after the death of a child.
Cruse Bereavement Care
0808 808 1677
cruse.org.uk
Information and support after a bereavement.
Dying Matters
dyingmatters.org
Coalition of individual and organisational members across England and Wales, aiming to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.
Facing the Future
Tel: 0208 939 9560
Email: info@facingthefuturegroups.org
Developed by Samaritans and Cruse Bereavement Care to help support people who have been bereaved by suicide. Support groups will help meet others who have lost a loved one through suicide and share experiences and feelings
The Good Grief Trust
thegoodgrieftrust.org
Charity run by the bereaved, helping all those suffering grief in the UK. Can help you find reassurance, advice and support. They have a detailed page of coronavirus bereavement advice.
Samaritans
116 123 (freephone)
jo@samaritans.org
Chris, Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA
samaritans.org
Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
Sands
0808 164 3332
sands.org.uk
Information and support for anyone affected by the death of a baby.
Sudden
0800 2600 400
sudden.org
Support for people bereaved by sudden death.
Survivors of Bereavement by Suicide (SOBS)
0300 111 5065
uk-sobs.org.uk
Emotional and practical support and local groups for anyone bereaved or affected by suicide.
Widowed and Young (WAY)
widowedandyoung.org.uk
Offers a peer-to-peer support network to anyone who was aged 50 or under when their partner died.
| Anti-Bullying Helpline | 0800 783 0334 |
| CEOP (Child Exploitation and Online Protection command) – Reporting Online Bullying | https://www.ceop.police.uk/Safety-Centre/Should-I-make-a-report-to-CEOP-YP/ |
| EACH (Educational Action Challenging Homophobia, Biphobia and Transphobia) | 0808 1000 143 |
| Kidscape | Parent Advice Line: Phone: 020 7823 5430 WhatsApp: 07496 682785 Email: parentsupport@kidscape.org.uk https://www.kidscape.org.uk/advice/advice-for-young-people/dealing-with-bullying/ |
| National Bullying Helpline | 0845 22 55 787 |
| Thinkuknow | https://www.thinkuknow.co.uk/14_plus/ |
| You & Co (Victim Support’s youth programme) | 08 08 16 89 111 Live Chat Option https://www.victimsupport.org.uk/more-us/why-choose-us/specialist-services/children-and-young-people |
| Young Minds | YM to 85258 Parents Helpline: 0808 802 5544 https://youngminds.org.uk/find-help/feelings-and-symptoms/bullying/ |
| Chayn (Available in different languages) | https://chayn.co/ |
| Family Lives | 0808 800 2222 Online chat available on the website |
| ManKind | 01823 334244 |
| National LGBT+ Domestic Abuse Helpline | 0800 999 5428 |
| Refuge | 0808 2000 247 Live chat and messaging available on the website |
| Relate – The Relationship People | https://www.relate.org.uk/ |
| The Men’s Advice Line | 0808 801 0327 |
| The Mix | 0808 808 4994 |
| UK Says No More | All Boots UK pharmacies are Safe Spaces. Ask at the counter to use the consultation room. https://uksaysnomore.org/where-is-my-nearest-safe-space/ Safe Space online: https://uksaysnomore.org/online-safe-spaces/ |
| Women’s Aid | https://www.womensaid.org.uk/ |
| Action on Addiction | · Action on Addiction provide information, residential rehab and community based addiction treatment. |
| Addaction | Addaction is a drug and alcohol charity working with adults and young people, in community settings, in prisons, in residential rehab and through outreach. For advice and support, join their webchat. |
| Alcoholics Anonymous | 0800 9177 650 help@aamail.org Online chat also available on the website |
| Drinkline | 0300 123 1110 |
| Families Anonymous (Support for Families) | Have online forums on the website |
| Narcotics Anonymous UK | 0300 999 1212 |
| Release | 020 7324 2989 ask@release.org.uk |
| SupportLine | 01708 765200 info@supportline.org.uk |
| Talk to Frank | 0300 1236600 |
| The National Association for Children of Alcoholics | 0800 358 3456 helpline@Nacoa.org.uk |
| We Are With You | Online chat available on the website |
| Childline | 0800 1111 Online chat available |
| The Hideout | http://thehideout.org.uk/ |
| Against Forced Marriages (part of the Jan Trust) | 0800 141 2994 |
| Forced Marriage Unit | fmu@fcdo.gov.uk Telephone: 020 7008 0151 (From overseas: +44 (0)20 7008 0151) Monday to Friday, 9am to 5pm Out of hours: 020 7008 1500 (ask for the Global Response Centre) |
| Foreign Commonwealth Office | 020 7008 0151 |
| Freedom Charity | 0845 607 0133 4freedom to 88802 |
| Iranian & Kurdish Women’s Rights Organisation | 0207 920 6460 Kurdish / Arabic 07846 275246 Farsi / Dari / Turkish 07846 310157 |
| Karma Nivarna | 0800 5999 247 info@karmanirvana.org.uk |
| Refuge | 0808 2000 247 Live chat and messaging available on the website |
| Runaway Helpline | Call/Text 116 000 116000@www.runawayhelpline.org.uk Live chat also available on the website |
| SupportLine | 01708 765200 info@supportline.org.uk |
| Crimestoppers | 0800 555 111 |
| Fearless.org | Contact Anonymously via the website |
| Gangs Line | 01375 483239 / 07753 351256 |
| Missing People | Call / text 116 000 https://www.missingpeople.org.uk/get-help/help-services/exploitation-and-county-lines |
| NCPCC | 0808 800 5000 help@nspcc.org.uk https://www.nspcc.org.uk/what-is-child-abuse/types-of-abuse/gangs-criminal-exploitation/ |
| Runaway Helpline | Call/Text 116 000 116000@www.runawayhelpline.org.uk Live chat also available on the website |
| CALM | · The Campaign Against Living Miserably (CALM) is a line for men, and is open from 5pm–midnight: 0800 58 58 58. · The CALM webchat is open from the same hours and can be found here. |
| Childline | · Childline a confidential line for children to call if they need help or advice about any topic: 0800 1111. · You can also access 1-2-1 counselling here. · Or send emails by signing into your Childline Locker here. |
| Mind | · Mind offers advice Mon-Fri, 9am-6pm except bank holidays: 0300 123 3393 · Or email: info@mind.org.uk |
| SANELine | · SANEline offers support and information from 4.30pm–10.30pm: 0300 304 7000. |
| Switchboard | · Switchboard is a line for LGBT+ support. Open from 10am–10pm: 0300 330 0630. · You can email: chris@switchboard.lgbt · Or chat online here. |
| The Silver Line | · The Silver Line is a line, open 24/7, for those over the age of 55: 0800 4708 090. |
| Anxiety UK | 03444 775 774 / Text: 07537 416905 |
| Big White Wall (Together All) | https://togetherall.com/en-gb/ |
| Mind | 0300 123 3393 / Text 86463 info@mind.org.uk |
| No Panic | 0844 967 4848 info@nopanic.org.uk |
| Rethink Mental Illness | 0300 5000 927 |
| Samaritans | 116 123 jo@samaritans.org.uk |
| Shout | Shout to 85258 |
| Young Minds | YM to 85258 Parents Helpline: 0808 802 5544 |
| Bipolar UK | eCommunity |
| BPD World | For more information about BPD, and to search for support groups and help nearby, visit the BPD World website. |
| Mind | 0300 123 3393 / Text 86463 info@mind.org.uk |
| Rethink Mental Illness | 0300 5000 927 |
| Samaritans | 116 123 jo@samaritans.org.uk |
| Sane | 0300 304 7000 |
| Shout | Shout to 85258 |
| Students Against Depression | https://www.studentsagainstdepression.org/ |
| SupportLine | 01708 765200 info@supportline.org.uk |
| The Bipolar Foundation | · Find more information about bipolar disorder on The Bipolar Foundation website. |
| Young Minds | YM to 85258 Parents Helpline: 0808 802 5544 |
| Anorexia & Bulimia Care (ABC) | 03000 111 213 |
| Beat | 0808 801 0677 (adults) / 0808 801 0711 (for under-18s) |
| Childline | https://www.childline.org.uk/info-advice/your-feelings/eating-problems/ |
| Family Lives | 0808 800 2222 Online chat available on the website https://www.familylives.org.uk/advice/teenagers/health-wellbeing/eating-disorders/ |
| National Centre for Eating Disorders | 0845 838 2040 |
| SEED | 01482 718130 |
| The Mix | 0808 808 4994 https://www.themix.org.uk/mental-health/eating-disorders/eating-disorders-explained-5879.html |
| Young Minds | YM to 85258 Parents Helpline: 0808 802 5544 |
| ASSIST Trauma Care | ASSIST Trauma Care offers support for adults and children, individuals and families, affected by a wide range of traumatic occurrences. Call their helpline: 01788 560800. |
| Big White Wall (Together All) | https://togetherall.com/en-gb/ |
| Kooth | https://www.kooth.com/ |
| Mind | 0300 123 3393 / Text 86463 info@mind.org.uk |
| Papyrus UK | 0800 068 4141 / Text: 07786209697 pat@papyrus-uk.org |
| PTSD UK | · Visit the PTSD UK website for information and guidance on where to get help. |
| Samaritans | 116 123 jo@samaritans.org.uk |
| Shout | Shout to 85258 |
| The Children’s Society | https://www.childrenssociety.org.uk/ |
| The Mix | 0808 808 4994 |
| Young Minds | YM to 85258 Parents Helpline: 0808 802 5544 |
| Campaign Against Living Miserably (CALM) | Helpline for men: 0800 58 58 58 |
| Harmless | http://www.harmless.org.uk/ |
| Heads Above the Waves | https://hatw.co.uk/ |
| LifeSIGNS Self-Injury Guidance & Network Support | https://www.lifesigns.org.uk/read-this-first/ |
| Mind | 0300 123 3393 / Text 86463 info@mind.org.uk |
| National Self Harm Network | http://www.nshn.co.uk/ |
| Samaritans | 116 123 jo@samaritans.org.uk |
| Shout | Shout to 85258 |
| Staying Safe | https://stayingsafe.net/ |
| Campaign Against Living Miserably (CALM) | Helpline for men: 0800 58 58 58 |
| Mind | 0300 123 3393 / Text 86463 info@mind.org.uk |
| Papyrus UK | 0800 068 4141 / Text: 07786209697 pat@papyrus-uk.org |
| Samaritans | 116 123 jo@samaritans.org.uk |
| Selfharm UK | https://selfharm.co.uk/ |
| SOBS (Survivors of Bereavement by Suicide) | 0300 111 5065 support@uksobs.org bereaveMENt bereaveMENt@uksobs.org Punjabi Speaking Women’s Group – Contact birmingham@uksobs.org or 07376 303 438 https://uksobs.org/ |
| SupportLine | 01708 765200 info@supportline.org.uk |
| Educate Against Hate | 020 7340 7264 |
| NCPCC | 0808 800 5000 help@nspcc.org.uk |
| Runaway Helpline | Call/Text 116 000 116000@www.runawayhelpline.org.uk Live chat also available on the website |
| NAPAC (the National Association for People Abused in Childhood) | 0808 801 0331 support@napac.org.uk |
| NHS Rape & Sexual Assault Centres | NHS Centres |
| Rape Crisis | 0808 802 9999 |
| Safeline | Male Helpline: 0808 800 5005 General Helpline: 0808 800 5008 Young people’s Helpline: 0808 800 5007 Text Helpline and Online Advisors: 07860 027573 |
| Samaritans | 116 123 jo@samaritans.org.uk |
| Terence Higgins Trust | 0808 802 1221 |
| The Survivors Trust | 0808 801 0331 |
| UK Says No More | All Boots UK pharmacies are Safe Spaces. Ask at the counter to use the consultation room. https://uksaysnomore.org/where-is-my-nearest-safe-space/ Safe Space online: https://uksaysnomore.org/online-safe-spaces/ |
| Family Lives (Pregnancy) | https://www.familylives.org.uk/advice/your-family/parenting/where-can-young-parents-go-for-support/ |
| NHS (Pregnancy) | https://www.nhs.uk/conditions/pregnancy-and-baby/teenager-pregnant/ |
| Relate (Relationships) | https://www.relate.org.uk/relationship-help/help-young-adults |
| Teens Health (Relationships) | https://kidshealth.org/en/teens/healthy-relationship.html |
| The Money Advice Service (Financial) | https://www.moneyadviceservice.org.uk/en/articles/protecting-against-financial-abuse |
| Women’s Aid (Financial) | https://www.womensaid.org.uk/information-support/what-is-domestic-abuse/financial-abuse/ |
| Maternal Mental Health Alliance | · Maternal Mental Health Alliance provides care, support and information for women during pregnancy and in the years after giving birth. |