Support when you need it
There may be times where you need more targeted support- if you’re struggling with something specific.
College Services
- Safeguarding
Everyone has the right to feel safe. If you have any concerns about yourself or someone else, please contact a member of staff – such as your Learning Mentor, LIVE team or Student Service Team, who will treat your concerns sensitively, seriously and without judgement.
In college, we have dedicated Safeguarding Teams:
Email: safe@bedford.ac.uk
- Bedfordshire 01234 291888
- Northamptonshire 01536 413004
Our safeguarding policies are on the College website here.
CAMHS offer a live chat function to help you access the mental health services you might need live and online Monday-Friday, 9am-7pm CAMHS Live | NHFT
You may want specialist services- we have complied a list here to support you.
Parent support
As a parent, you might be concerned or need support with your young person’s mental health. Young Minds offer a parent’s phone line, or online chat to support you with whatever your needs are.
Emergency Services
- NHS 111
Call: 111
Visit the NHS 111 website (England and parts of Wales)
You can call NHS 111/NHS 24 when you have a health or medical issue but it is not an immediate emergency. The service can give you self-care advice, connect you to a nurse, emergency dentist or doctor, book you a face-to-face appointment, send an ambulance directly (if necessary) or direct you to a local service that might be able to help you.
The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers, and calls to the number are free.
You should always call 999 when it is an emergency, such as when a crime is happening, when there is a danger to life or when violence is being used or threatened.
- Police 101
Call: 101
101 is the number to call when you want to contact your local police when it’s less urgent than a 999 call. You might call 101 if your property has been damaged or stolen, you have information about a crime that has already happened, or you become aware or suspicious behaviour in your neighbourhood.
101 is available 24 hours a day, 7 days a week. The system will identify your location so it can direct you to your local police force.
- Unsure?
If you have concerns about your mental health symptoms and aren’t sure who to contact, you can use the NHS guidance to help
Check your mental health symptoms – NHS 111
National Specialist Support services
- Phone Help lines
- Kooth
- CAMHS
- CRUSE Bereavement support
- Carers’ UK
- Kelly’s heroes
- CEOP
- Relationship worries support lines: Relate
- Drug/ alcohol services – Talk to Frank