Crisis Support

Key contacts

Emergency Services- 999

If you are worried that your, or someone else’s life is in danger, call 999 for free, anytime to access the police, fire brigade, ambulance or other emergency service.

This number should be used where there is a risk to someone’s safety, including at risk of suicide.

 

Children and Young People's Mental Health Services (CYPMHS) Crisis Team

Call 0800 170 7055,

Open 24/7, if you are in a crisis, at risk of self-harm or suicide.

Visit the CYPMHS Crisis Team website.

Childline

Call: 0800 1111 | email | online chat

Childline is there to help anyone under 19 in the UK with any issue they’re going through.

Whether it’s something big or small, their trained counsellors are there to support you. Childline is free, confidential and available any time, day or night.

Samaritans

Call: 116 123 | email | visit | write

Samaritans a safe place for you to talk any time you like, in your own way, about whatever’s getting to you. They won’t tell you what to do – they listen and try to understand what you’re going through.

Samaritans is free, confidential and available any time, day or night, for people of any age across the UK.

The Mix

Call: 0808 808 4994 

The Mix is there to help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs.

The Mix is for anyone under 25 living in any part of the UK.

Their confidential helpline and webchat service are open from 11am to 11pm, 7 days a week, and are both free to contact.

HOPElineUK

Call: 0800 068 41 41 | text 07786 209697 | email: pat@papyrus-uk.org

HOPELineUK is a confidential support and advice service for young people under 35 across the UK who may be having thoughts of suicide, or anyone concerned that a young person may be having thoughts of suicide.

HOPElineUK is open 10am-10pm weekdays, 2pm-10pm weekends, and 2pm-10pm Bank Holidays.  All calls are free, and you will be charged at your usual rate for text messages.

MIND

Mind also have advice on how to cope if you or someone else is in a crisis.

Switchboard

Switchboard

Call: 0300 330 0630 | online chat | email chris@switchboard.lgbt

Switchboard is a confidential LGBT+ helpline there to listen and support you with anything that you want to talk about. All of their volunteers self-define as LGBT+ and they are trans-friendly and nonbinary-friendly.

Switchboard is open 10am to 10pm every day of the year. Calls cost no more than calls to 01 and 02 numbers and are included in inclusive and free minutes on mobiles.

YoungMinds Textline

Support by text: YoungMinds Textline

Text YM to 85258, open 24/7, for text support for young people experiencing a mental health crisis, and their parents.