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Helplines

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Helplines

Below is information regarding useful helplines.

Bereavement

 

At a Loss

ataloss.org
The UK’s signposting website for the bereaved. They can help you find bereavement services and counselling. They also have resources on coronavirus pandemic bereavement.

Bereaved through Alcohol and Drugs (BEAD)

beadproject.org.uk
Information and support for anyone bereaved through drug or alcohol use.

Blue Cross

bluecross.org.uk
Animal charity that helps sick, injured and homeless pets.

Child Bereavement UK

0800 028 8840
childbereavementuk.org
Support when a baby or child of any age is dying, or a child is facing bereavement.

The Compassionate Friends

0345 123 2304
tcf.org.uk
Provides support to bereaved families after the death of a child.

Cruse Bereavement Care

0808 808 1677
cruse.org.uk
Information and support after a bereavement.

Dying Matters

dyingmatters.org
Coalition of individual and organisational members across England and Wales, aiming to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.

Facing the Future

Tel: 0208 939 9560

Email: info@facingthefuturegroups.org

Developed by Samaritans and Cruse Bereavement Care to help support people who have been bereaved by suicide.  Support groups will help meet others who have lost a loved one through suicide and share experiences and feelings

The Good Grief Trust

thegoodgrieftrust.org
Charity run by the bereaved, helping all those suffering grief in the UK. Can help you find reassurance, advice and support. They have a detailed page of coronavirus bereavement advice.

Samaritans

116 123 (freephone)
jo@samaritans.org
Chris, Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA
samaritans.org

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Sands

0808 164 3332
sands.org.uk
Information and support for anyone affected by the death of a baby.

Sudden

0800 2600 400
sudden.org
Support for people bereaved by sudden death.

Survivors of Bereavement by Suicide (SOBS)

0300 111 5065
uk-sobs.org.uk
Emotional and practical support and local groups for anyone bereaved or affected by suicide.

Widowed and Young (WAY)

widowedandyoung.org.uk
Offers a peer-to-peer support network to anyone who was aged 50 or under when their partner died.

Bullying including Cyber-Bullying
Anti-Bullying Helpline0800 783 0334
CEOP (Child Exploitation and Online Protection command) – Reporting Online Bullyinghttps://www.ceop.police.uk/Safety-Centre/Should-I-make-a-report-to-CEOP-YP/
EACH (Educational Action Challenging Homophobia, Biphobia and Transphobia)0808 1000 143

https://each.education/

KidscapeParent Advice Line:

Phone: 020 7823 5430

WhatsApp: 07496 682785

Email: parentsupport@kidscape.org.uk

https://www.kidscape.org.uk/advice/advice-for-young-people/dealing-with-bullying/

National Bullying Helpline0845 22 55 787

https://www.nationalbullyinghelpline.co.uk/

Thinkuknowhttps://www.thinkuknow.co.uk/14_plus/
You & Co (Victim Support’s youth programme)08 08 16 89 111

Live Chat Option

https://www.victimsupport.org.uk/more-us/why-choose-us/specialist-services/children-and-young-people

Young MindsYM to 85258

Parents Helpline: 0808 802 5544

https://youngminds.org.uk/find-help/feelings-and-symptoms/bullying/

Domestic Abuse & Violence / Relationship Abuse
Chayn (Available in different languages)https://chayn.co/
Family Lives0808 800 2222

Online chat available on the website

https://www.familylives.org.uk/

ManKind01823 334244

https://www.mankind.org.uk/

National LGBT+ Domestic Abuse Helpline 0800 999 5428
Refuge0808 2000 247

Live chat and messaging available on the website

https://www.nationaldahelpline.org.uk/

Relate – The Relationship Peoplehttps://www.relate.org.uk/
The Men’s Advice Line0808 801 0327
The Mix0808 808 4994
UK Says No MoreAll Boots UK pharmacies are Safe Spaces. Ask at the counter to use the consultation room.

https://uksaysnomore.org/where-is-my-nearest-safe-space/

Safe Space online: https://uksaysnomore.org/online-safe-spaces/

Women’s Aidhttps://www.womensaid.org.uk/
Drugs
Action on Addiction·         Action on Addiction provide information, residential rehab and community based addiction treatment.
AddactionAddaction is a drug and alcohol charity working with adults and young people, in community settings, in prisons, in residential rehab and through outreach.

For advice and support, join their webchat.

Alcoholics Anonymous0800 9177 650

help@aamail.org

Online chat also available on the website

https://www.alcoholics-anonymous.org.uk/

Drinkline0300 123 1110
Families Anonymous (Support for Families)Have online forums on the website

http://famanon.org.uk/

Narcotics Anonymous UK0300 999 1212

https://ukna.org/

Release020 7324 2989

ask@release.org.uk

https://www.release.org.uk/

SupportLine01708 765200

info@supportline.org.uk

https://www.supportline.org.uk/

Talk to Frank0300 1236600

https://www.talktofrank.com/

The National Association for Children of Alcoholics0800 358 3456

helpline@Nacoa.org.uk

https://www.nacoa.org.uk/

We Are With YouOnline chat available on the website

https://www.wearewithyou.org.uk/help-and-advice/?gclid=CjwKCAiA7939BRBMEiwA-hX5J4qVjqxA-FCjcoKvTTyfDnv14dZTOP_YaRJIVlAQCbMX4qHvCHfEvRoCKuQQAvD_BwE

Emotional Abuse
Childline0800 1111

Online chat available

https://www.childline.org.uk/

The Hideouthttp://thehideout.org.uk/
Forced Marriage
Against Forced Marriages (part of the Jan Trust)0800 141 2994

www.againstforcedmarriages.org

Forced Marriage Unitfmu@fcdo.gov.uk

Telephone: 020 7008 0151 (From overseas: +44 (0)20 7008 0151)

Monday to Friday, 9am to 5pm

Out of hours: 020 7008 1500 (ask for the Global Response Centre)

Foreign Commonwealth Office020 7008 0151

www.gov.uk/guidance/forced-marriage

Freedom Charity0845 607 0133

4freedom to 88802

https://www.freedomcharity.org.uk/

Iranian & Kurdish Women’s Rights Organisation0207 920 6460

Kurdish / Arabic 07846 275246

Farsi / Dari / Turkish 07846 310157

www.ikwro.org.uk

Karma Nivarna 0800 5999 247

info@karmanirvana.org.uk

https://karmanirvana.org.uk/

Refuge0808 2000 247

Live chat and messaging available on the website

https://www.nationaldahelpline.org.uk/

Runaway HelplineCall/Text 116 000

116000@www.runawayhelpline.org.uk

Live chat also available on the website

https://www.runawayhelpline.org.uk/advice/forced-marriage/

SupportLine01708 765200

info@supportline.org.uk

https://www.supportline.org.uk/problems/forced-marriages/

Gangs & Youth Violence
Crimestoppers0800 555 111

https://crimestoppers-uk.org/

Fearless.orgContact Anonymously via the website

https://www.fearless.org/

Gangs Line01375 483239 / 07753 351256

https://www.gangsline.com/

Missing PeopleCall / text 116 000

https://www.missingpeople.org.uk/get-help/help-services/exploitation-and-county-lines

NCPCC0808 800 5000

help@nspcc.org.uk

https://www.nspcc.org.uk/what-is-child-abuse/types-of-abuse/gangs-criminal-exploitation/

Runaway HelplineCall/Text 116 000

116000@www.runawayhelpline.org.uk

Live chat also available on the website

https://www.runawayhelpline.org.uk/advice/gangs/

General Listening Lines
CALM·         The Campaign Against Living Miserably (CALM) is a line for men, and is open from 5pm–midnight: 0800 58 58 58.

·         The CALM webchat is open from the same hours and can be found here.

Childline·         Childline a confidential line for children to call if they need help or advice about any topic: 0800 1111.

·         You can also access 1-2-1 counselling here.

·         Or send emails by signing into your Childline Locker here.

Mind·         Mind offers advice Mon-Fri, 9am-6pm except bank holidays: 0300 123 3393

·         Or email: info@mind.org.uk

SANELine·         SANEline offers support and information from 4.30pm–10.30pm: 0300 304 7000.
Switchboard·         Switchboard is a line for LGBT+ support. Open from 10am–10pm: 0300 330 0630.

·         You can email: chris@switchboard.lgbt

·         Or chat online here.

The Silver Line·         The Silver Line is a line, open 24/7, for those over the age of 55: 0800 4708 090.
Mental Health – Anxiety
Anxiety UK03444 775 774 / Text: 07537 416905

www.anxietyuk.org.uk

Big White Wall (Together All)https://togetherall.com/en-gb/
Mind0300 123 3393 / Text 86463

info@mind.org.uk

https://www.mind.org.uk/

No Panic0844 967 4848

info@nopanic.org.uk

https://nopanic.org.uk/

Rethink Mental Illness0300 5000 927

https://www.rethink.org/

Samaritans116 123

jo@samaritans.org.uk

https://www.samaritans.org/

ShoutShout to 85258

https://giveusashout.org/

Young MindsYM to 85258

Parents Helpline: 0808 802 5544

https://youngminds.org.uk/blog/how-you-can-help-someone-having-a-panic-attack/#how-to-help-someone-having-a-panic-attack

Mental Health – Depression
Bipolar UKeCommunity

https://www.bipolaruk.org/

BPD WorldFor more information about BPD, and to search for support groups and help nearby, visit the BPD World website.
Mind0300 123 3393 / Text 86463

info@mind.org.uk

https://www.mind.org.uk/

Rethink Mental Illness0300 5000 927

https://www.rethink.org/

Samaritans116 123

jo@samaritans.org.uk

https://www.samaritans.org/

Sane0300 304 7000

www.sane.org.uk

ShoutShout to 85258

https://giveusashout.org/

Students Against Depressionhttps://www.studentsagainstdepression.org/
SupportLine01708 765200

info@supportline.org.uk

https://www.supportline.org.uk/problems/depression/

The Bipolar Foundation·         Find more information about bipolar disorder on The Bipolar Foundation website.
Young MindsYM to 85258

Parents Helpline: 0808 802 5544

https://youngminds.org.uk/find-help/conditions/depression/

Mental Health – General
ASSIST Trauma CareASSIST Trauma Care offers support for adults and children, individuals and families, affected by a wide range of traumatic occurrences.

Call their helpline: 01788 560800.

Big White Wall (Together All)https://togetherall.com/en-gb/
Koothhttps://www.kooth.com/
Mind0300 123 3393 / Text 86463

info@mind.org.uk

https://www.mind.org.uk/

Papyrus UK0800 068 4141 / Text: 07786209697

pat@papyrus-uk.org

www.papyrus-uk.org

PTSD UK·         Visit the PTSD UK website for information and guidance on where to get help.
Samaritans116 123

jo@samaritans.org.uk

https://www.samaritans.org/

ShoutShout to 85258

https://giveusashout.org/

The Children’s Societyhttps://www.childrenssociety.org.uk/
The Mix0808 808 4994

https://www.themix.org.uk/

Young MindsYM to 85258

Parents Helpline: 0808 802 5544

https://youngminds.org.uk/

Mental Health - Self-Harm
Campaign Against Living Miserably (CALM)Helpline for men: 0800 58 58 58

www.thecalmzone.net/help/webchat/

www.thecalmzone.net

Harmlesshttp://www.harmless.org.uk/
Heads Above the Waveshttps://hatw.co.uk/
LifeSIGNS Self-Injury Guidance & Network Supporthttps://www.lifesigns.org.uk/read-this-first/
Mind0300 123 3393 / Text 86463

info@mind.org.uk

https://www.mind.org.uk/

National Self Harm Networkhttp://www.nshn.co.uk/
Samaritans116 123

jo@samaritans.org.uk

https://www.samaritans.org/

ShoutShout to 85258

https://giveusashout.org/

Staying Safehttps://stayingsafe.net/
Mental Health – Suicidal
Campaign Against Living Miserably (CALM)Helpline for men: 0800 58 58 58

www.thecalmzone.net/help/webchat/

www.thecalmzone.net

Mind0300 123 3393 / Text 86463

info@mind.org.uk

https://www.mind.org.uk/

Papyrus UK0800 068 4141 / Text: 07786209697

pat@papyrus-uk.org

www.papyrus-uk.org

Samaritans116 123

jo@samaritans.org.uk

https://www.samaritans.org/

Selfharm UKhttps://selfharm.co.uk/
SOBS (Survivors of Bereavement by Suicide)0300 111 5065

support@uksobs.org

bereaveMENt bereaveMENt@uksobs.org

Punjabi Speaking Women’s Group – Contact birmingham@uksobs.org or 07376 303 438

https://uksobs.org/

SupportLine01708 765200

info@supportline.org.uk

https://www.supportline.org.uk/problems/suicide/

Preventing Radicalisation/Extremism
Educate Against Hate020 7340 7264

https://educateagainsthate.com/parents/

NCPCC0808 800 5000

help@nspcc.org.uk

https://www.nspcc.org.uk/keeping-children-safe/reporting-abuse/dedicated-helplines/protecting-children-from-radicalisation/

Runaway HelplineCall/Text 116 000

116000@www.runawayhelpline.org.uk

Live chat also available on the website

https://www.runawayhelpline.org.uk/

Sexual Abuse
NAPAC (the National Association for People Abused in Childhood)0808 801 0331

support@napac.org.uk

https://napac.org.uk/

NHS Rape & Sexual Assault CentresNHS Centres
Rape Crisis 0808 802 9999

www.rapecrisis.org.uk

SafelineMale Helpline: 0808 800 5005

General Helpline: 0808 800 5008

Young people’s Helpline: 0808 800 5007

Text Helpline and Online Advisors: 07860 027573

https://www.safeline.org.uk/

Samaritans116 123

jo@samaritans.org.uk

https://www.samaritans.org/

Terence Higgins Trust0808 802 1221

www.tht.org.uk

The Survivors Trust0808 801 0331

https://www.thesurvivorstrust.org/national-helplines

UK Says No MoreAll Boots UK pharmacies are Safe Spaces. Ask at the counter to use the consultation room.

https://uksaysnomore.org/where-is-my-nearest-safe-space/

Safe Space online: https://uksaysnomore.org/online-safe-spaces/